Last updated: July 2026 · Evan Hughes trading as Sole Flooring London
This policy explains how Evan Hughes trading as Sole Flooring London ("we", "our", "us") collects and uses your personal data when you contact us or use this website. We are a family-run, service-area business based in Chertsey, Surrey, serving London & Surrey.
Evan Hughes trading as Sole Flooring London is the data controller responsible for your personal data. If you have any questions about how we use your data, contact us at info@soleflooringlondon.co.uk or on 020 3488 0949.
We may collect your name, email address, phone number, property address (for site surveys and installations), the details of your enquiry or project, and payment information processed via secure third-party providers. We do not store card details.
Your personal data is used to respond to your enquiry, manage our business relationship, carry out site surveys and installations, issue quotations and invoices, and comply with our legal obligations. Our lawful bases are your consent, the performance of a contract, and our legitimate business interests. We do not use your data for unsolicited marketing and will never sell your data to third parties.
We retain personal data for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Client and accounting records are typically retained for seven years.
Under UK GDPR, you have the right to access, correct or delete the personal data we hold about you. You also have the right to object to processing, request restriction, or request data portability. Email info@soleflooringlondon.co.uk and we will respond within one month.
This website uses essential cookies needed for the site to function. We do not use advertising cookies. If we use website analytics, it is configured to respect your privacy and is not used to identify you personally. You can control cookies through your browser settings.
For any data protection query, contact info@soleflooringlondon.co.uk. If you are unhappy with our response, you have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.